As a leading provider of digital educational software products and services, examlessons.com provides a Refund Policy to ensure customer satisfaction with every purchase.
We understand that in some cases a digital product may be unsatisfactory to the customer for reasons completely beyond our control, in which case a refund will be processed.
Our Refund Policy for all examlessons.com products and services is as follows:
Our goal is to satisfy our customers by allowing a refund for any digital product return or service cancellation within 30 DAYS from the date of purchase.
Digital downloaded products can be refunded within 30 DAYS from the date of purchase. Online courseware customers can also cancel the service within 30 DAYS from the date of purchase.
Customers can start this process by informing us (by phone or email) of their request for a refund of any product or service.
After the customer informs us of their request for a refund, the requested transaction is refunded back to the customer. Due to the nature of the digital format of our products and services, online courseware access accounts and software licences are terminated after the refund is processed.
If you have any questions or comments regarding our Refund Policy, please contact us by email.